FEAZABLE SOFTWARE DEVELOPMENT PTY LTD – PRIVACY POLICY

Feazable Software Development Pty Ltd ABN 54 652 902 960 (we, us or our), understands that protecting your personal

information is important. This Privacy Policy sets out our commitment to protecting the privacy of personal information

provided to us, or otherwise collected by us when providing our website, “FeasibilityPro” software as a service and mobile

application (Services) or when otherwise interacting with you.

The information we collect

Personal information: is information or an opinion, whether true or not and whether recorded in a material form or not,

about an individual who is identified or reasonably identifiable.

The types of personal information we may collect about you include:

• your name;

• your contact details, including email address, street address and/or telephone number;

• your date of birth;

• your credit card or other payment details (through our third party payment processor);

• your preferences and/or opinions;

• information you provide to us, including through feedback, customer surveys or otherwise;

• your sensitive information as set out below;

o details of products and services we have provided to you and/or that you have enquired about, and our

response to you;

o support requests submitted to us and our response to you;

o your browser session and geo-location data, device and network information, statistics on page views

and sessions, acquisition sources, search queries and/or browsing behaviour;

o information about your access and use of our Services, including through the use of Internet cookies,

your communications with our online Services, the type of browser you are using, the type of operating

system you are using and the domain name of your Internet service provider;

o additional personal information that you provide to us, directly or indirectly, through your use of our

Services, associated applications, associated social media platforms and/or accounts from which you

permit us to collect information; and

• any other personal information requested by us and/or provided by you or a third party.

Sensitive information: We do not actively request sensitive information about you. If at any time we need to collect sensitive

information about you, unless otherwise permitted by law, we will first obtain your consent and we will only use it as

required or authorised by law.

Sensitive information is a sub-set of personal information that is given a higher level of protection. Sensitive information

means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional

associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or

biometric information.

How we collect personal information

We collect personal information in a variety of ways, including:

• Directly: We collect personal information which you directly provide to us, including when you subscribe to our

service, through the ‘contact us’ form on our website or when you request our assistance via email, or over the

telephone.

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• Indirectly: We may collect personal information which you indirectly provide to us while interacting with us, such as

when you use our website, in emails, over the telephone and in your online enquiries.

• From third parties: We collect personal information from third parties, such as details of your use of our website

from our analytics and cookie providers and marketing providers. See the “Cookies” section below for more detail

on the use of cookies.

Why we collect, hold, use and disclose personal information

Personal information: We may collect, hold, use and disclose personal information for the following purposes:

• to enable you to access and use our Services, including to provide you with a login

• to provide our Services to you, including to perform property feasibility and screen a property’s development

potential;

• to enable you to access and use our associated application;

• to contact and communicate with you about our Services, including in response to any support requests you lodge

with us or other enquiries you make with us;

• for internal record keeping, administrative, invoicing and billing purposes;

• for analytics, market research and business development, including to operate and improve our Services,

associated application;

• to run promotions and offer additional benefits to you;

• for advertising and marketing, including to send you promotional information about our products and services and

other information that we consider may be of interest to you;

• to comply with our legal obligations and resolve any disputes that we may have; and

• if otherwise required or authorised by law.

Our disclosures of personal information to third parties

We may disclose personal information to:

• third party service providers for the purpose of enabling them to provide their services, to us, including (without

limitation) IT service providers, data storage, web-hosting and server providers, email marketing providers,

maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment

systems operators;

• our employees, contractors and/or related entities;

• our existing or potential agents or business partners;

• anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;

• courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to

you;

• courts, tribunals, regulatory authorities and law enforcement officers, as required or authorised by law, in

connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal

rights;

• third parties to collect and process data, such as Google Analytics (To find out how Google uses data when you use

third party websites or applications, please see www.google.com/policies/privacy/partners/ or any other URL

Google may use from time to time), Facebook Pixel or other relevant analytics businesses]; and

 any other third parties as required or permitted by law, such as where we receive a subpoena.

Google Analytics: We have enabled Google Analytics Advertising Features including Remarketing Features, Advertising

Reporting Features, Demographics and Interest Reports, Store Visits, Google Display Network Impression reporting etc. We

and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-

party cookies (such as Google advertising cookies) or other third-party identifiers together.

You can opt-out of Google Analytics Advertising Features including using a Google Analytics Opt-out Browser add-on found

here. To opt-out of personalised ad delivery on the Google content network, please visit Google’s Ads Preferences Manager

here or if you wish to opt-out permanently even when all cookies are deleted from your browser you can install their plugin

here. To opt out of interest-based ads on mobile devices, please follow these instructions for your mobile device: On android

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open the Google Settings app on your device and select “ads” to control the settings. On iOS devices with iOS 6 and above

use Apple’s advertising identifier. To learn more about limiting ad tracking using this identifier, visit the settings menu on

your device.

Overseas disclosure

While we store personal information in Australia, where we disclose your personal information to the third parties listed

above, these third parties may store, transfer or access personal information outside of Australia, including but not limited

to, India, China, European Union and United States of America.

Your rights and controlling your personal information

Your choice: Please read this Privacy Policy carefully. If you provide personal information to us, you understand we will

collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide

personal information to us, however, if you do not, it may affect our ability to provide our Services to you and your use of our

Services.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in

this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant

that you have such person’s consent to provide the personal information to us.

Restrict and unsubscribe: To object to processing for direct marketing/unsubscribe from our email database or opt-out of

communications (including marketing communications), please contact us using the details below or opt-out using the opt-

out facilities provided in the communication.

Access: You may request access to the personal information that we hold about you. An administrative fee may be payable

for the provision of such information. Please note, in some situations, we may be legally permitted to withhold access to your

personal information. If we cannot provide access to your information, we will advise you as soon as reasonably possible and

provide you with the reasons for our refusal and any mechanism available to complain about the refusal. If we can provide

access to your information in another form that still meets your needs, then we will take reasonable steps to give you such

access.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or

misleading, please contact us using the details below. We will take reasonable steps to promptly correct any information

found to be inaccurate, out of date, incomplete, irrelevant or misleading. Please note, in some situations, we may be legally

permitted to not correct your personal information. If we cannot correct your information, we will advise you as soon as

reasonably possible and provide you with the reasons for our refusal and any mechanism available to complain about the

refusal.

Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the

complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our

investigation and the steps we will take in response to your complaint If you are not satisfied with our response, you also

have the right to contact the Office of the Australian Information Commissioner.

Storage and security

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or

disclosure, we have put in place suitable physical, electronic and managerial procedures, to safeguard and secure personal

information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

While we are committed to security, we cannot guarantee the security of any information that is transmitted to or by us over

the Internet. The transmission and exchange of information is carried out at your own risk.

Cookies

We may use cookies on our website from time to time. Cookies are text files placed in your computer's browser to store your

preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However,

they do recognise you when you return to our online application and allow third parties, such as Google and Facebook, to

cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and

when you choose to provide our online website with personal information, this information may be linked to the data stored

in the cookie.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all

or parts of our website.

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Links to other websites

Our website may contain links to other party’s websites. We do not have any control over those websites and we are not

responsible for the protection and privacy of any personal information which you provide whilst visiting those websites.

Those websites are not governed by this Privacy Policy.

Use of Google API Services (this section applies to personal information accessed through Google API Services)

We use Google’s Application Programming Interface (API) Service to [enable you to visually identify real estate and property].

Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the

Limited Use requirements (set out in the Google API Services User Data Policy).

We limit our use of the personal information that we collect to providing or improving our Services. We do not use the

personal information for any other purposes.

We only transfer the personal information to others if it is necessary to provide or improve our Services or as necessary to

comply with applicable law or as part of a merger, acquisition or sale of assets where we notify you of this.

We do not use or transfer the personal information for serving ads, including retargeting, personalised or interest based

advertising.

[We don’t allow humans to read the personal information unless

• we have first received your consent to view specific messages, files or other data;

• it is necessary for security purposes (such as investigating a bug or abuse);

• our use is limited to internal operations and the personal information (including derivations) have been aggregated

and anonymised.]

These restrictions apply to the raw data we obtain from the restricted scopes and data that is aggregated, anonymised or

derived from them.

We have policies and procedures in place setting out appropriate safeguards for protecting your personal information

obtained with the Google APIs. We will also ensure that our employees, agents, contractors and successors comply with the

Google API Services Data Policy.

Amendments

We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our website.

We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.

For any questions or notices, please contact us at:

Feazable Software Development Pty Ltd ABN 54 652 902 960

Email: [email protected]

Last update: 25 January 2022

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